Contour Innovations, LLC
Last Update: November 26, 2012
By reading this policy, all users of ContourInnovations.com will understand, among other items, how we will use your personal information and data.
ContourInnovations.com and all CI System Sites are owned and managed by Contour Innovations, LLC, a Minnesota Limited Liability Company organized under the laws of the State of Minnesota. Where appropriate, Contour Innovations, LLC means ContourInnovations.com, and ContourInnovations.com means Contour Innovations, LLC.
Contour Innovations, LLC’s privacy procedures include the following:
- Before we can sell or provide your personal information to third parties, we will provide you with a choice to opt out.
- We allow users to access and change their profiles by accessing the "edit my account" link.
- You agree that "Personal information" does not include Data (.slg and sl2 files) uploaded to the site using Contour Innovations' upload tool and that these Data may be used by Contour Innovations for any purpose it deems necessary or useful (for more information on our use of your uploaded data for map aggregation and commercial purposes please visit our Terms and Conditions which must also be agreed to before creating an acccount).
- Data (.slg and sl2 files) uploaded to the site using Contour Innovations' upload tool become the property of Contour Innovations.
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.
Your Personal Information
There are a number of situations in which your personal information may help us give you better products. For example:
- We may ask for your personal information when you’re discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product.
- When you interact with Contour Innovations, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Contour Innovations products you own, such as serial numbers and date of purchase and other identifying information for our products; and information relating to a support or service issue.
- We may track your use of the Site and data upload tool for errors and use patterns to help us improve the site, service and software.
- We use your personally identifiable information in our quality control module that allows our team to monitor your uploads, digitize shapefiles around your data, and understand trends in your use and data collection. This may help us understand if your depth finder or other electronics are working properly for optimal output and use of the Site. This requires that our team have access to information about you and your data uploads.
- We also collect information for market research purposes — such as your job title, employer and where you use your computer — to gain a better understanding of our customers and thus provide more valuable service.
We collect information regarding
customer activities on our websites. This helps us to determine how best to
provide useful information to customers and to understand which parts of our
websites, products, and Internet services are of most interest to
- We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Contour Innovations current and future products.
When users register for an account with the Site for any purpose, Contour Innovations, LLC collects personal information including any of the following: your full name, address, email address, street address, occupation, birth date, gender and zip code, and information about your personal interests. It is not required that you answer any of these questions. However, some information is required when registering your account for use of the Site. You are always allowed to decline to provide any information at any time. Any information provided is hereby provided in a voluntary manner. Failure to provide any requested information may prevent us from providing you with some of the services of the site.
Contour Innovations creates a unique ID based on your personal information that can be used by Contour Innovations internally. When you create a personal profile, you will be asked to provide your name, phone number, email address, and in some cases your mailing address or a credit card number. You will also be required to choose a password for security. The system saves your information and assigns you a personal ID. The system looks up the information it needs to assist you when creating a map.
Contour Innovations, LLC may also collect your credit card information and billing address when you sign up for services that require a fee. This collection of information is necessary to pay for certain Contour Innovations' services.
Contour Innovations, LLC collects anonymous and personally identifiable information. "Anonymous Information" refers to information that cannot be tied back to a specific individual or user. This information includes numbers and information for trends for reporting purpose and does not refer to specific users. "Personal Identity Information" means information that tells us specifically who you are, such as your name, phone number, or postal address and other factors entered as part of a user profile. All of this information is tied directly to the specific user and his or her account. The amount of Personally Identifiable Information that you choose to disclose to us is completely up to you. At times personal information will be required to receive prizes and products provided by our partners in promotions or otherwise. User surveys may also require personal information for promotions. If a user contacts customer service we may require that personal information is disclosed to help us assist you and make appropriate changes to ContourInnovations.com or any System site.
Identifying Trends of Our Users
Contour Innovations, LLC also collects information related to the areas of Contour Innovations, LLC that help us identify trends in website use including those pages that you visit and how often you visit specific areas. The above statement refers to all areas of ContourInnovations.com including co-branded websites, and our partner’s websites.
In addition, when you surf the Internet, your Internet browser automatically transmits some information to Contour Innovations, LLC every time you access content on one of our sites. Examples of such information include the URL of the Web page you were just on, the IP address of the computer you are using, or the browser version you are using to access our site. All of this information may be collected by Contour Innovations, LLC and used to help improve our offerings to you. Such information is only used in aggregate form, for reporting purposes or in connection with your personally identifiable information, to comply with a court of law.
Cookies and Tracking
As is standard practice on many websites, Contour Innovations’ website uses “cookies” and other technologies. A “cookie” means a parcel of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server. As a standard practice, Contour Innovations, LLC assigns a cookie with an anonymous identifier to each end user.
3rd party advertisers may be placing and reading cookies on you browser from time to time, or use a web beacons to collect information in the course of ads being served on ContourInnovations.com. We gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and other information. Some of this infomration does not personally identify a user, but it still helps us analyze trends, provide important information to our marketing teams, advertisers, and partners, and track users’ movements around the site and to gather demographic information about our user base as a whole without directly affecting a user’s experience.
Please note that some areas or features of Contour Innovations, LLC may be significantly slower, or may not function at all, if cookies are disabled.
Contour Innovations may from time to time us pixel tags which are tiny graphic images in order to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site. This goes back to our original goal of continually improving the user experience in the Contour Innovations Systems.
Information Collected for Advertising
When you are on Contour Innovations, LLC, advertisers and/or our partners may place their own cookies on your computer, even if you remain solely on the Contour Innovations, LLC site. Contour Innovations, LLC does not allow third party companies to set cookies on our domain, however, such third parties may set cookies on their own websites which you may visit from Contour Innovations, LLC. Contour Innovations, LLC does not control the use that these parties make of the information obtained through the cookies they place. If you have questions or concerns regarding cookies sent to you by companies other than Contour Innovations, LLC, we encourage you to contact those companies directly. You click a link at your own risk when navigating from ContourInnovations.com
Third party advertiser may also use tracking pixels that count new registrations on Contour Innovations, LLC. This allows the third party advertising companies to know how many new users have registered with Contour Innovations, LLC as a result of their advertising for Contour Innovations, LLC, or to track how many users have viewed a particular advertising offer displayed on Contour Innovations, LLC. The information collected by tracking pixels is used in aggregate only for reporting purposes and is not used in connection with your personally identifiable information. We will take precautions to keep that info safe.
As a matter of policy, Contour Innovations, LLC does not knowingly collect personal information from anyone under the age of 13 or allow such persons to register. If a child under 13 submits personal information to Contour Innovations and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.
If you are under the age of 13, consult an adult about use on ContourInnovations.com or any Contour Innovations site.
If you choose to invite a friend to ContourInnovations.com or tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. ContourInnovations.com does store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at firstname.lastname@example.org to request that we remove any information from our database.
How Your Information is Used
We use the personal information you supply us, including your registration information, to enhance our services; fulfill your requests for products, programs, or services; personalize your experience and provide you or permit others to provide you with special offers, contests or other, we think you will find valuable. You may at any time consult and modify your information sharing preferences via the (link to user’s profile information page after completed.) Contour Innovations, LLC saves a copy of all information posted on ContourInnovations.com. This information is retained to continue to track patterns of use and relevance to users profiles. We also use other information obtained from user site traffic patterns to better provide you with a personalized experience and special advertising offers and promotions. We view personalized advertising as beneficial to our users.
Contour Innovations, LLC uses the information described above to do, among other things, the following:
- Personalize and enhance the Contour Innovations, LLC site and service by providing you with your personalized advertisements we believe will be of interest to you. (based on you use history, outdoor activity rating, and location)
- Allow our advertising partners to access those users who have the most relevant interest in their products and services. (This allows us to keep the site free to our members - that's cool right?)
- Send communication about Contour Innovations, LLC and its site features and special offers, unless you have opted out of receiving these types of communications. (This option selection is the obligation of our members as default settings allow full communications by Contour Innovations, LLC.)
- Send you advertising from third parties including selected and trusted Contour Innovations, LLC partners, unless you have opted out of receiving these types of communications.
- Provide statistics of your use to selected 3rd parties.
- Provide you with advertising and other promotional offers that we believe will be of interest to you. Contact users for feedback regarding Contour Innovations, LLC and Contour Innovations, LLC 's partners via email surveys.
We may also use the information we collect to develop summary reports for our advertisers. Typically these reports are completely anonymous. We provide this information to assist our advertisers in determining how to promote their products. We do not tell our advertisers who it was that saw or clicked on their advertisements unless you have told us this is acceptable. We will keep your personal info private Unless you have opted out of receiving special offers, emails or other communications from selected third parties, we also may provide a report to our advertisers which tells them who responded to a particular offer. For example, we might send you an email, launch a new window within your internet browser, or send you other advertisements in electronic form which offer you a discount on a particular good or service. If you click on that e-mail or advertisement or accept an offer or discount contained therein, we may provide the advertiser with the information necessary to provide you with that discount or offer.
Contour Innovations, LLC may be required by law enforcement or judicial authorities to provide personally identifiable information to appropriate governmental authorities. If requested by law enforcement or judicial authorities, we will provide this information upon receipt of the appropriate documentation. Contour Innovations, LLC may also provide information to law enforcement to protect its property and the health and safety of individuals as permitted by statute.
Publicly Displayed Information Is Considered Public
If you use a share feature, public forum, or any other social networking type feature on Contour Innovations’ website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Contour Innovations is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features in your account, Contour Innovations will collect that information from your interaction and the information will become publicly available.
We understand that fishing information is very sensitive and can be considered proprietary to a business. We take all the steps possible to safeguard this information, but you understand that no System is full proof. Some features of our web platform and Systems allows users to discuss and comment on data personally collected and/or purchased. Each user must be sure to review the features of the website before using a feature that my disclose information as public. Contour Innovations is not responsible to any in inadvertent release of any type of information.
Whom We Share Your Information With
Contour Innovations, LLC may disclose your personally identifiable information to selected and trusted third parties and will at all times provide you with an opportunity to opt out. If you opt out of sharing your personally identifiable information, we will not disclose such information to any third party, except in special situations described below, such as to comply with the law or administer the site. You can elect to opt-out at anytime by updating the preferences in your User Profile You can also elect not to use certain services or participate in certain promotions if you do not want your information shared with the third parties who are sponsoring or administering such promotions.
In the event that all or substantially all of Contour Innovations, LLC 's stock and/or assets are transferred or sold to another entity, Contour Innovations, LLC may transfer personally identifiable information to the acquiring entity. If, as a result of such a business transition, your personally identifiable information will be used in a materially different manner, you will be given choice consistent with our policy regarding notification of changes.
Contour Innovations, LLC may disclose your personally identifiable information if we believe in good faith that we are required to do so in order to comply with applicable law, a subpoena, or other legal process. Contour Innovations, LLC may also disclose personally identifiable information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the public or under confidentiality agreements with certain third parties which assist us in developing, operating and maintaining Contour Innovations, LLC.
Sharing Your Information with Service Providers, Vendors, and Partners
We can’t do it all. We do partner with and make Agreements with service provides that allow us to continually improve the web interface and overall product we provide. There are times when it may be advantageous for Contour Innovations to make certain personal information about you available to companies that we have a strategic relationship with or that perform work for us to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, develop websites or other media for our customers or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with our Privacy Policies, except if we inform you otherwise at the time of collection.
Your Choices Regarding Collection, Use, and Distribution of Personal Information
You can always choose whether or not to disclose personally identifiable information and that choice will not prevent you from using the Contour Innovations, LLC Website. Please note, however, if you should choose to withhold requested information, we may not be able to provide you with some of the features on ContourInnovations.com. We leave it up the you to decide how much info you give up.
We reserve the right to send a one-time registration confirmation email, and update email messages to users to inform them of specific changes that may impact their ability to use a service they have previously signed up for, regardless of email contact opt-in status. We also reserve the right to send Service Alert messages. An example of a Service Alert message would be notification of the impending closing of an account that is believed to be abandoned. And finally, we also reserve the right to contact you if compelled to do so as part of a legal proceeding or if there has been a violation of any of our Terms and Conditions.
Contour Innovations, LLC is retaining these rights because in limited cases we feel that we may need the right to contact you as a matter of law or regarding matters which will be important to you. These rights do not allow us to contact you to market a new or existing service if you have asked us not to do so, and issuance of these types of communications is rare.
How We Offer Protection and How You Can Help
Contour Innovations, LLC operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our users. Even your registration account password is encrypted before it is sent to our computers. We can't even see your password because it is encrypted in our database for your safety, so don't ask us for it. We have provided a "forgot password" function under the sign in, and it works pretty slick.
The Contour Innovations website uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from our Online Store or purchase a membership, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.
You can help us by also taking precautions to protect your personal information when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser. We recommend that you do not divulge your password to anyone. Contour Innovations, LLC will never ask you for your password in an unsolicited phone call or in an unsolicited email. (this is important because there are a lot of people phishing for information) You the consumer are ultimately responsible for the security of your Contour Innovations, LLC User Name and Password.
Contour Innovations does abide by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union. You can find out more by following the link provided U.S. Department of Commerce Safe Harbor Program. Personal information regarding individuals who reside in the European Union will be jointly controlled by any Contour Innovations, LLC international affiliates.
As you use our site, you will see that Contour Innovations’ website may have links to the sites of other companies’ websites. Contour Innovations is not responsible for their privacy practices and we do not guarantee the same. It is important that you to learn about the privacy policies of those companies before visiting or using their sites.
How to Correct Any Inaccuracies in Your Information
Contour Innovations takes protecting your privacy very seriously. We take
steps to be sure your personal information is secure, and we communicate these
guidelines to our employees and strictly enforce privacy safeguards within the
Contour Innovations, LLC believes strongly in providing you with the ability to access and edit the personal information that you have provided to us. Contour Innovations has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. To access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by logging in and clicking on your account name at the top of the page.
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Contour Innovations, LLC
All rights reserved.
Contour Innovations, LLC